Billing

Updated 5 Oct 2026

Selltics is prepaid and pay-as-you-go. Each organization has one balance, in US dollars: you top it up by card, and everything Selltics charges is taken from it.

In short

• There is no subscription, no stored card and no automatic charge.
• Nothing tops up the balance on a schedule.
• The only money Selltics ever gives is the one-time $5 signup credit of a new personal organization.

The billing overview

Billing → Overview shows the plan, the balance and what you are being charged for:

Demo organization

The demo organization in these screenshots is a personal one. The Plan panel lists Adding people to the organisation under what Company unlocks, but a personal organization refuses every invitation on every plan; only a team organization on Company can invite (see Organization).

• Balance — the dollar figure, how many days it lasts at the spend of the last 30 days, and the prices behind it. It can be negative (see below).
• What you're using — one row per standing charge: active profiles, managed portfolios and, on Company, the plan. The next one is still free means the next unit is still inside the free allowance.
• Balance activity — every movement of the balance, newest first, 20 rows a page: top-ups, the signup credit, the hourly charges and AI analyst usage.

A banner appears above the panels when the balance:

• lasts less than 30 days (a notice);
• lasts less than 7 days (a warning);
• or is zero or below.

What costs money

The prices below are the platform's current prices; the Billing screens always show the live ones.

What	Free allowance	Price
Active profiles	1	$1.00 per profile per month
Managed portfolios	5	$5.00 per started block of 100 per month
Company plan	—	$29.00 per month
AI analyst	—	$0.75 per 1,000 credits

• Managed portfolios are portfolios with at least one portfolio action.
• For the AI analyst, 1 credit = 1,000 LLM tokens.
• Standing charges — profiles, portfolios and the Company plan — are priced per month and taken every hour: the monthly price divided by the hours of the current month (744 in July, 672 in February).
• A started block of portfolios is charged in full: 342 managed portfolios with 5 free is 4 blocks.
• AI analyst usage is taken after each answer, from the number of LLM tokens the answer used. A longer question or a bigger data read uses more tokens and costs more.
• Seats cost nothing: members are free on every plan.

Plans

	Single	Company
Price	none of its own	$29.00 a month, taken hourly
Metered prices	as in the table above	the same
Inviting people	no	yes, in a team organization

Inviting is described in Organization.

Every organization starts on Single. The only move is Single → Company, with Upgrade to Company on the overview:

• only the owner can press it; for anyone else it is disabled with the reason;
• the balance must be at least the monthly Company price at that moment ($29.00 today);
• nothing is taken at the press — the plan is charged from the next hourly charge on.

No way back

There is no way back: no downgrade exists, and a Company organization whose balance goes negative keeps the plan and keeps being charged.

The plan belongs to the organization, so a person in two organizations can be on two plans.

Topping up

Top up — owner only — opens the amount dialog:

• Any amount from $10 to $10,000, in dollars and cents.
• Continue to payment opens Paddle's checkout over the dashboard.
• Paddle is the merchant of record: it takes the card, collects your billing address and VAT id, adds any applicable tax on top and issues the invoice.
• The charge appears on your statement as PADDLE.NET*. Selltics never sees or stores your card.

After the checkout you return to Billing:

• The balance goes up when Paddle confirms the payment.
• The screen checks every few seconds for up to three minutes and tells you what happened — credited, still needs your bank, failed or expired.
• If it has not settled by then, the screen says so without claiming either outcome.

Invoices and monthly usage

Billing → Invoices lists the money paid in — top-ups, refunds and chargebacks — and, below it, a statement per month of what the balance did:

• Invoice on a top-up opens Paddle's invoice PDF in a new tab. The link is fetched when you press it and expires after an hour, so nothing is stored.
• A payment that is still going through is not listed: only credited top-ups are.

Not tax documents

The monthly usage statements are readings of the balance, marked Non-fiscal record; they are not tax documents. Selltics issues no invoice, receipt or credit note of its own.

The calculator

Billing → Calculator prices a configuration before you change anything: a plan, active profiles, managed portfolios, AI credits a month and a starting balance. It uses the live prices and compares the standing charges of your estimate with today's:

• The credits slider opens at 128,400 credits a month as an example, not as your usage.
• The calculator changes nothing: the plan moves only on the overview.

When the balance runs out

Selltics never suspends an organization and never deletes anything for a low balance. When the balance is zero or below:

• the AI analyst refuses new questions;
• registering a profile, or creating a portfolio action, is refused once you are past the free allowance — inside it, both still work.

Charges continue

Everything already connected keeps running and keeps being charged every hour, so the balance can go negative. A top-up brings it back.

Refunds

• The dashboard has no refund button.
• Under the Terms of Service, balance that has not been used is refundable on request within 14 days of the top-up that funded it, by email.
• Paddle returns the money to the original payment method and the amount is taken off the balance.
• Used balance is not refundable.

Who can do what

• Seeing the balance, the ledger, the invoices and the calculator needs the role permission View the balance & the billing ledger (every seeded role has it).
• Topping up and upgrading to Company are reserved for the owner.
• Every member can see which plan the organization is on.